Being promoted to manager is a big step and a good sign. You have obviously done a great job and as a result have been rewarded with more responsibility. Management will be a very demanding role, especially in the corporate world. Once you step into this new role you will need to successfully manage your own projects whilst also finding time for your new team. As a result of, being so busy it can be easy to put your managerial responsibilities at the bottom of the list without even realising you are doing it. For example, when a team member requests a one on one meeting, it can be easy to put it to one side and then forget about it altogether. Similarly, you may get an email from a team member that you cannot answer asap and before you know it 2 days have gone by before you respond! These types of situations send a negative message to your team and they begin to feel that their needs are not important.
If you don’t make an effort with your team and the relationship you are building with them, the long-term consequences can be disastrous. The team may start feeling that they cannot depend on you as their manager, they well then start feeling as though they are not valued which is a huge problem as motivation within the team will start to fall. This will ultimately lead to employees looking for jobs elsewhere. So, in an effort to prevent this, here are 5 tips for building and maintaining relationships with your team!
- Reply to emails almost instantly.
Get into the habit of replying to team email instantly or as soon as you can. This will mean making these emails a priority, however it will be worth the effort. If for some reason you don’t have the information needed to reply to the email, don’t ignore it. Return a message stating that you will get back to them with the relevant information asap. This will avoid any frustration that would come with an unanswered email.
- Have frequent one on one meetings.
This says a lot about you as a manager and shows your team that you value the work that they do collectively and as individuals. By making and keeping these appointments, you are demonstrating that you take leading the team seriously and are committed to them. These meetings also give you the opportunity to check in with each of your team members on a more personal level. If there is something bothering a member. Either in or out of the office, you can offer support.
- Take worries seriously.
Listening to the things that might be worrying your team is one of the most significant things you can do as a manager. If a member of your team is having a problem with another employee or needs you to approve something etc, it is your responsibility to help this member resolve their problem. It is important to get on top of issues like this before the balance within your team is upset.
- Use your power positively.
Being a manager gives you a level of authority. You write the team’s annual reviews, assign them projects and represent them to the executive level. Being the manager means you have the power ensure the work of your team is successful. Pay attention to who performs best in what area and who struggles with others, this way you can divide up projects to each member’s strengths.
- Give all feedback not just the positive!
Giving your team members feedback is not always an easy task but it is hugely important in terms of your team’s development. Some people thrive off positive feedback so if a member is doing particularly well, tell them! However, it is also important to recognise when a member of the team is struggling and offer constructive criticism so they can improve. It is important to make sure you convey to this team member that you are on their side and are trying to be supportive and helpful. Have examples ready of area which need improvement and some ideas around how together you can improve this area. A good manager will always help members sort out these issue rather than let them try to fix them alone.
Keeping this in mind and putting these steps into practice will help you be more aware of the issues your team is facing and will help you be a better leader overall. Sometimes it can be beneficial to talk to someone outside of your organisation about the problems you face as a manager and how you can improve your leadership skills. For more information on our leadership/team coaching click here or email firstname.lastname@example.org
Boissiere, E. 2018 5 simple tweaks to becoming a more successful manager [Online]https://www.forbes.com/sites/erikaboissiere/2018/11/13/5-simple-tweaks-to-becoming-a-more-successful-manager/#312316f27f6f